ORIKABAGS RETURN POLICY
RETURN POLICY FOR BUYER
We do not accept returns for:
- Items on Discount/Sale
- International orders outside Indonesia
- Non-Fitted Items (Bags, Accessories, Homeware & Beauty Products),
- Items marked “No Returns Accepted”
- Items that have been received for more than 2 days
- Items purchased by Appointment
Items must be returned and arrive at Orika Store within 5 days from when you receive the item.
We can only accept items that are returned with their Orika tags attached and are at the condition of when it was sold.
IMPORTANT: Make your Return Request within 1 day of receipt for returns of fitted items such as clothes and shoes.
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STEP to RETURn
SUBMIT A RETURN
Informing us via WhatsApp +6281111 90790. Include your Transaction Number, Orika Item Number, and the reason for your return.
SHIP ITEM(S) TO ORIKA CONTROL CENTER
Ship your item(s) back to Orika Control Center within 2 days from when you receive the item. Send your tracking number to the Whatsapp to inform us that the returned items are on the way,
Attention: Orika Return Team
Address: STC (Senayan Trade Center) Mall Lantai 1 Unit 105-105. Jalan Asia Afrika, Tanah Abang,Gelora, Jakarta Pusat
DKI Jakarta – Indonesia 12220
Include the Return Slip in your package.
GET STORE CREDIT
Returns are given in the form of store credit that will be added into your account after we receive and inspect the item(s).
Non-returnable items can be re-listed on orikabags.com. Contact us for more information.
